Parking and Building Information

The office is in a house that has been converted to business suites and therefore there are multiple entrances. My office is on the second floor. There is free parking at the back of the building. From the parking lot, the entrance is on the right-hand side of the building. Alternatively, if arriving without requiring parking, the entrance from the front of the building will be on the left-hand side.

The front door has a sign that reads, “Psychotherapy Services”. Once inside, you will be met with a set of stairs that will take you up to a waiting room. Please note that the stairs are the only point of entrance and therefore the office is unfortunately not accessible. If you have any questions or require accommodations, please let me know.

Welcome to Kaleigh’s Office

Yellow brick house at 235 Federick Street, Kitchener where Kaleigh Russell provides therapy in Kitchener-Waterloo
Sign out front of 235 Federick Street, Kitchener where Kaleigh Russell provides therapy in Kitchener-Waterloo
Yellow brick with sign at the back of 235 Federick Street, Kitchener where Kaleigh Russell provides therapy in Kitchener-Waterloo
Red brick with grey door saying Psychotherapy Services at 235 Federick Street, Kitchener where Kaleigh Russell provides marriage counselling in Kitchener-Waterloo
Waiting are with cream chairs at 235 Federick Street, Kitchener where Kaleigh Russell provides couples counselling in Kitchener-Waterloo
Office with a blue velvet couch, a green velvet chair and bright windows at 235 Federick Street, Kitchener where Kaleigh Russell provides counselling for teens in Kitchener-Waterloo

Crisis Resources

  • Talk Suicide Canada

    Talk Suicide Canada offers toll-free support to people in Canada who have concerns about suicide. They are available 24/7 at 1-833-456-4566 or by text 45645 between 4 pm and midnight ET if they do not feel comfortable calling.

    Learn More

  • Here 24/7

    Here 24/7 is your front door to the addictions, mental health, and crisis services provided by eleven agencies across Waterloo Wellington. The crisis line is open 24 hours, 7 days a week and can be reached at 1-844-437-3247.

    Learn More

  • Kids Help Phone

    Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in both English and French. They are available by phone at 1-800-668-6868 or by texting CONNECT to 686868.

    Learn More

Additional Resources & Mental Health Support

Monstera plant in terra cotta planter representing the growth made during counselling in Kitchener-Waterloo

Distress and Crisis Ontario

http://www.dcontario.org/

Distress Centres (DC’s) across Ontario offer support and a variety of services to their communities. At a DC you can find a listening ear for lonely, depressed, and/or suicidal people, usually 24 hours a day, seven days a week.

Good2Talk Helpline

1-866-925-5454 or Text GOOD2TALKON to 686868

Ontario’s 24/7 helpline for post-secondary students.

Hope for Wellness Help Line

1-855-242-3310

Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Phone and chat counselling is available in English, French, Cree, Ojibway and Inuktitut.

LGBTQ Youthline Ontario

647-694-4275 + https://www.youthline.ca/

Ontario-wide peer-support for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Chat, text and email currently available

ConnexOntario

1-866 -531-2600 or www.connexontario.ca

Free and confidential health services information for people experiencing problems with alcohol and drugs, mental health and/or gambling. Available 24/7.

Women’s Crisis Services of Waterloo Region

(519) 741-9184, wcswr.org

Offers a free outreach program for women who are experiencing domestic violence; no wait; also offers emergency shelter for women and children experiencing domestic violence.

Sexual Assault Support Center

519-741-8633 (24hr crisis line) or 519-571-0121, sascwr.org

Offers 24hour support line, individual counselling, groups, workshops, human trafficking support and family court support